A new Famous Customer Support Site will be launching in 2019. In the meantime, if you are having issues logging into the current Famous Customer Support Site, please try opening it in an incognito/private browser window or a different browser altogether.

At Famous Software we recognize and respect your need for privacy. You are welcome to visit many parts of our site as a guest without telling us who you are and without revealing any personal information.

While we do not collect identifying information about casual site visitors, we do use standard software techniques to track activity on our site. We routinely collect and store information such as, but not necessarily limited to:

    • The name and general location of your Internet Service Provider.
    • The website or 3rd. party that referred you to us (if any)
    • Search terms you used to find us
    • The page or pages you requested
    • The date and time the pages were accessed
    • Search terms you used to explore our site
    • Your browser's version and technical capabilities (Flash, Java, etc.)

Forms and Email

There are instances where you may elect to provide us with personal information in order to gain access to more advanced site features. For example, if you use our "Contact Us" features, you are transmitting the information displayed in the form or contained in the message. This will typically include your name, email address, the kind of request you are making, and any other information you submit as part of your request. This information is used internally only for the purpose of fulfilling your requests; or for contacting you directly.

Your information will not be shared with any party external to Famous Software LLC.


ImageCustomers will be required to answer several simple registration questions and create a personal password in order to access certain customer-only site features— software update downloads, for example. We record the date and time of downloads you perform.

If, and only if you opt to be remembered, a cookie will be placed on your computer hard drive making it unnecessary for you to manually log-on at each visit.

We hope you find our website useful and informative and are always willing to answer questions and receive suggestions. If you have either, please email us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

We reserve the right to change our privacy policy.