How to Get Access to the Support Website
If you are Famous ERP user and you would like access to the Famous Support Website, use one of the following methods.
Contact Your Company’s Account Administrator
To request access to the Support Website, contact your Famous Account Administrator (also known as the Famous Primary Contact). If the request is granted, your Account Administrator will contact Famous Software Support and have you added as a user for the Support Website.
If you don’t know who your company’s Account Administrator is, please contact [email protected] for more assistance.
Your Account Administrator Can Provide Access
Your Account Administrator can add employees for the company’s website account if that person is a Primary Contact for the Support Website.
After logging in to the Support Website, the administrator can click the Support dropdown, and then click Your Account.
If your Account Administrator is a Primary Contact for the Support Website, two sections will be available for adding Employees or Contractors/Vendors to an organization’s list of users.
Click Invite Employee or Invite Contractor/Vendor, enter an email address for the user, and then click Send Invite. The user will receive an email with a link prompting them to activate their account and create a password.
Administrators can also revoke user or vendor access by clicking Revoke Access next to a user’s name.
